What is your cancellation policy?
We require a notice of cancellation 12 hours or more before the class start time in order to free up your spot and credit your account. Click here for more on our policies.
What is Class $ Credit?
Class $ Credit is our rewards program! Earn Class $ Credit for taking a Pilates By Sylvia class*, and use your accrued Class $ Credit towards future Classes! Class $ Credit values range from $5 to $8; the more Credits you earn, the more FREE Classes you can get!
*You earn this amount of credit at the time of the class visit. If you are absent, the credit will not be earned. You would see this credit in your balance page.
I'm new to Pilates, what should I do?
If you have never done Pilates before, you can either sign up for a Beginner Class, or sign up for a Private Session.
What should I wear?
You should be dressed in comfortable clothing. We only require that you wear socks. If you are interested, we sell Tucketts toeless Pilates socks
Do you have showers?
Bryant Park location has a shower, and all of our studios are equipped with Refresh Stations.
In keeping with the COVID-19 health guidelines, our shower is temporarily closed until further notice.
How much time should I give myself to arrive before the class?
We recommend arriving 5-10 minutes before class. If you need to change, give yourself 15 minutes.
In keeping with the COVID-19 health guidelines, please try to come no earlier than 5 minutes before class
I'm pregnant, and I'm not sure what level of class I should take?
If you're in your first trimester, and your doctor allows you to take Pilates classes, then you may sign up for a Beginner class. In all other cases, you should sign up for a Private Session.
I'm interested in Private Sessions. How do I book one?
To book a Private Session, click here and just submit your desired time and date. If we find a match of an available instructor, then we will book a Private Session for you and you will receive an email confirmation. Please note that the same 12 hour cancellation policy applies to Private and Semi-Private sessions.
I'm interested in Duets. How do I book one for me and my partner/friend?
To book a Duet, click here and just submit your desired time and date. You will also need to submit your partner/friend's email address, and be sure that he/she is already registered in our system and has purchased a Duet Session. For Duets, each person needs to purchase their own Duet. Once we find a match of an available instructor, we will book a Duet for you and your partner/friend and you both will receive an email confirmation. Please note that the same 12 hour cancellation policy applies to Private and Semi-Private sessions.
I'm interested in teaching Pilates and joining the Pilates By Sylvia team
Are you a Pilates instructor or interested in teaching Pilates? Contact us
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